I agree Brett.
Having certainty as to internet speed allows small and home businesses to make informed choices.
The distance from exchange issue related to any copper-based wiring adds risk to any business endeavour - and can cause enormous strain on personal connection needs as well, particularly for families.
I'm fortunately on Transact's fibre network and have consistent and plannable internet speeds, which allows us to plan and manage risk with business activities, as well as cope with the internet use of six netsavvy individuals (four teenagers). Schoolwork requires significant bandwidth these days.
Plus institutionalising a situation where someone paying the same amount is getting a different service quality is atrocious. It's not the fault of ISPs, it's entirely due to the Coalition's technology choices - which are driven by ideology not evidence or predictive needs analysis.
People have less capacity to change location to improve their internet speeds when needed, so there's a greater need for governments to provide consistency of supply - as they have done for decades for electricity and water.
No government made an ideological decision about the quantity of electricty or water a household would need in the future - as a result these utilities were planned using evidence-backed predictive modelling and have stood the test of time with system upgrades as needed.
Bringing ideology into internet access provision has damaged Australia's capability to compete effectively in the global market, shrunk our economic opportunities and damage our capability to provide leading education and health services.
It's a bad situation all round - for business, for governance and particularly for consumers.